SAHU, S.; SEWALIKAR, S.; JAIN, G. Leveraging Mobility in Resolving Customer Complaints Electronically. International Journal of Emerging Trends in Science and Technology, [S. l.], v. 1, n. 07, 2014. Disponível em: http://igmpublication.com/ijetst.in/index.php/ijetst/article/view/328. Acesso em: 31 jan. 2025.